... and now it's 2010 and CaaS and SaaS is Hosted Cloud and more.
projectbrainsaver (just me) talked to different groups - showed what was possible with the technology of the day - well, tech from 2004 - and no one believed it was possible to do all of these things - well, Vlingo only works for some people so how can projectbrainsaver do all that it offers using voice?
Ask Autonomy about their technology. I spoke to their Chief Architect, VP Steve Graff, at SpeechTEK Europe 2010.
We walked through the core needs of a bit of kit like projectbrainsaver \ TellyourPhone \ Hightechheadhelper and both reached the same conclusion I had years ago - It is easily buildable NOW.
projectbrainsaver does not need the power of an IBM Watson to work - although it would be amazing to have it - If the needs of the client become too complex projectbrainsaver acts as a powered switchboard to link the client with.... a human being who can help. Hence the use of Call Centre Technology!
Simples!
(-:
Mind you I would love to build this with Autonomy and Big Blue's Watson
So much help. So many people getting real time help.
so much less pain in the world.
