Sunday, 8 May 2011

Services for social and open business management

Why OpenMatters


The Revolution Will Be Tweeted
By Barry Libert

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The Social Revolution is impacting all organizations.  Use it to improve your operations and mitigate risks.


Shareholder Value

Organizations that use social media, mobile and cloud technologies can scale faster, better and less expensively by enabling them to leverage the knowledge and connections of their customers, employees and partners.

RESULT:  Enhanced shareholder value and more efficient use of capital.


Sales Growth

600 million people use social media and a billion people use mobile phones to interact.  As a result, organizations that connect with their constituents using today's technologies can enhance revenues and customer loyalty.

RESULT:  Improved customer loyalty, word of mouth marketing and sales.


Employee Engagement
Leaders can improve their people's commitment and capabilities by giving them a voice in what they do, while enhancing collaboration and communications using social media and today's smart phones.

RESULT:  Reduced cost of employee hiring, retention and development.


New Product Innovation
Firms of all sizes can leverage their 'crowds' of customers and prospects to produce new products and services by tapping into the collective wisdom and passions of all their constituents in real time using the cloud.

RESULT:  New product and service ideas generated by your network.

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